Contact Us

SWT HQ

Write to us at:

Sheffield WildlifeTrust
Victoria Hall
37 Stafford Road
Sheffield
S2 2SF

 

Phone: 0114 2634335

Fax: 0114 2634345

 

Or, depending upon your query, email us at one of the following addresses:

 General enquiries: mail@wildsheffield.com

Volunteering: volunteering@wildsheffield.com

Job or Volunteering vacancies: recruitment@wildsheffield.com

School bookings: schools@wildsheffield.com

Membership: membership@wildsheffield.com

Our training programme: training@wildsheffield.com

Our sites team: sites@wildsheffield.com

Tell us what you think about the website: website@wildsheffield.com

Facebook logoGet updates on our latest news, write on our Wall to ask questions or speak to other people interested in wildlife. See you there!

 

 

What to do if you have found a sick, injured or distressed animal

Please be aware, we do not have the facilities to look after injured animals. If you have found an injured or distressed animal, the following contacts should prove helpful.

Please do let us know about incidents regarding protected species such as bats and badgers (after securing aid for them if necessary).

South Yorkshire Animal Rescue   0114 2349656

South Yorkshire Badger Group, Badger Helpline   07722 590184

RSPB (bird-related queries)   01767 693690

RSPCA (wildlife advice)  0300 1234555. 

RSPCA Sheffield branch   0114 2898050

Environment Agency   08708 506506

Sheffield City Council (report dead animals)   0114 2734567

Wildlife Police (wildlife crime)  0114 2963414

There are further contacts for national societies in the Useful Links section

 

 

Complaints Procedure:
We are happy to receive your honest comments, and would far rather that you told us than felt unhappy or uncomfortable about anything that we do. There are a number of ways you can get in touch with us.
As a member of the Fundraising Standards Board, we commit to the 
Fundraising Promise to always work to high standards, and to be open, fair, honest and legal.
We will always treat complaints seriously, and deal with them properly. We will try to resolve any complaints quickly and we aim to learn from our complaints to make our working practices better. Your complaint will always be treated with the strictest confidence.

Data Protection:
At Sheffield Wildlife Trust we do not disclose members' information to third parties unless it is for the purpose of the delivery of goods such as newsletters. When you contact Sheffield Wildlife Trust, we collect your name, mailing address, email address and telephone number so that we can get back in touch with you. The information that you give is used purely for our contact purposes. We also maintain a record of our contact with you, should we or you ever need this for reference.

The way we use information:
We use the information you provide about yourself when contacting us only for the purpose of contacting you. We do not share this information with outside parties except to the extent necessary to get any information or material that you may have requested.

We use the information you provide about someone else when contacting us only to contact them. We do not share this information with outside parties except to the extent necessary to get any requested information or material to them.

We use return email addresses to answer the mail we receive. Such addresses are not used for any other purpose and are not shared with outside parties.

Finally, we never use or share the personally identifiable information provided to us online in ways unrelated to the ones described above.